At Pipup Trading Academy, we strive to provide high-quality educational experiences for all our students. We understand that circumstances may change, and you may need to request a refund. Please review our refund policy below to understand your options.
1 Eligibility for Refunds
- Course purchases made on https://pipup.com/ website may be eligible for a refund within a specified time frame, known as the Refund Period.
- To be eligible for a refund, you must submit your request within the Refund Period outlined below.
2 Refund Period
- The Refund Period for course purchases is five (5) business days from the date of payment.
- Refund requests submitted after the Refund Period will not be eligible for a refund.
3 How to Request a Refund
- To request a refund, please send an email to [email protected] with the following information:
- Your full name
- The course name, date of purchase and transaction ID
- The reason for your refund request
- Refund requests must be submitted within the Refund Period to be considered.
4 Processing Refunds
- Approved refunds will be credited to the original payment method used during the purchase.
- Please allow up to 14 business days for the refund to be processed and reflected in your account.
5 Non-Refundable Items
- Once the Refund Period has passed, no refunds will be issued for course purchases.
- Additionally, any course materials accessed, downloaded, or utilized during the Refund Period may affect your eligibility for a refund.
6 Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: [email protected]